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Computer
Problems and Online Poker
Most Online
Poker Rooms provide specifics of the computer
requirements to run their software, if you
have a reasonably new computer these
requirements should not be a problem. For
older computers it is wise to check
requirements before downloading and trying to
play games. We would also highly recommend
that you try each sites free games, this not
only gives you some familiarity with the
software before you put your money at risk it
also checks out the compatibility of your
computer and the poker room software. Most,
if not all, online poker rooms have specific
policies in place to deal with computer
problems. The following are very general
guidelines as to how the Poker sites
handle common problems. Specific questions
about computer problems should be directed to
the site you play at.
What
Happens if My Computer Crashes or I lose My
Connection?
If Your
Computer Crashes or Freezes Most Online
Computer Sites follow the same general
procedure
Sometimes
a player has enough chips to continue betting
or calling but has been disconnected and
unable to respond. In this case, the player
is also deemed to be "all-in" for
all the amount of chips he has bet on this
particular hand. If this happens repeatedly,
it probably means your Internet connection is
poor or there is a problem with your
computer. It is recommended that you stop
playing for a while, and wait until your
Internet connection improves or address
problems associated with your computer. If
If a hand is in play when a problem arises A player is allotted
an amount of time specified by the Online
Poker Room (e.g.25 seconds to act in
fixed-limit games and 35 seconds in big bet
games). A warning message is usually displayed in the
chat box when there are 15 seconds left to
act. If there was a disconnection and a
player returned before the timeout, he or she
receives at least 10 seconds to act.
If a player failed to act within the allotted
time while being connected, the hand is
folded by the system.
What
Happens if the Poker Room Server Crashes?
| Server
Crash During Internet Poker Games, a
very rare occurrence
Most
Sites Follow a Policy Similar to this
one, check the site you play to be sure
they have one and you are comfortable
with it.
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| In
the unlikely event of a server crash, a
possibility with internet poker, the
online poker games are cancelled and all
players with chips at the table and in
play will have them returned to their
account. This is a rare occurrence, and
we apologize for any inconvenience to
players that believed they had winning
hands, but the rule is to cancel online
poker games in progress. |
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